Denial of warranty and no response from Amazon since last 20 days

Name of Complainant Bhagyashree Rajput
Date of ComplaintDecember 27, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Bhagyashree Rajput:

I had contacted Amazon on 4th Dec when my brand TCL had denial warranty claim. Amazon is raising only tickets without providing any update and every time I chase them they give a new date to wait and the wait is not getting over. Earlier I was told that technician will visit, then I was told that the product would be replaced. But now they are just asking me to wait without any update or resolution. The TV is covered under 2 years of warranty clearly however I am chasing for a response

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