| Name of Complainant | |
| Date of Complaint | March 14, 2023 |
| Name(s) of companies complained against | Goibibo |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I HAVE BOOKED AN OUTSTATION CAB (ROUND TRIP) USING THE Goibibo BOOKING AGENCY, FROM NEW DELHI TO NAINITAL ON 3, MARCH, 2023. BOOKING SITE CHARGED Rs. 1607 AS ADVANCE, AND THE AMOUNT TO BE PAID AT THE END OF JOURNEY WAS Rs. 6192, ALONG WITH EXTRA CHARGES – Rs. 12/km beyond 597 km, TOLL TAX, STATE TAX, PARKING FEES. AT THE END OF JOURNEY GOT A BILL SHOWING Rs. 9298. BUT DRIVER DEMANDED EXTRA CASH OF Rs. 3509, END UP PAYING Rs. 12,807 (RS. 6500 AS CASH, REMAINING THROUGH ONLINE TRANSACTIONS ) WE ARE NOT EVEN PROVIDED WITH A RECEIPT FOR THESE ADDITIONAL CHARGE. THIS ISSUE MUST BE RESOLVED.
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