Name of Complainant | |
Date of Complaint | September 12, 2023 |
Name(s) of companies complained against | DELL |
Category of complaint | Internet Services |
Permanent link of complaint | Right click to copy link |
Share your complaint on social media for wider reach | |
I have purchased Dell laptop in 30 march 2023 and on this time I have not noticed right speaker is not working so then complaint on dell support 29 june 2023 and complaint raised and onsite service request 30 june 2023 and technician visit and then is not working technician say Laptop ki Mother board change hugi and second time jabh technician aaya and then usne mother board change ki tu windows crash hu gyi jabh new laptop tha windows 11 aayi and the jabh mother board attach karne ke baad windows crash and technician ne windows 10 daali apne pendrive se but speaker phir bhi chala and this TIME MERE POINT 1: MERA DATA LOSSS HU GYA . POINT 2 : SPEAKER PHIR BHI SAHI NHU HUUA AND THEN DELL CUSTOMER CARE NE KAHA AND THIRD VIST USMAI KAREGE MAINE KAHA OK AND THIRD TIME MAI SAHI HU GYA SPEAKER 1-2 DAYS MAINE NOTICE KIYA BUT WINDOWS ACHE SE WORK NI KAR RAHI THI PHIR MAINE CUSTOMER KO CONTACT KIYA UNHONE MUJHE ONLINE PENDRIVE BOOT KARNE KO KHA MAINE KIYA BUT USS TYM MAI WINDOWS INSTALL NHI HUUA AND THEN DELL CUSTOMER CARE MUJHE KAHETA HAI AAP NA NEXT DAY AAP ROHINI SERVICE CENTRE PE JAAKE AAP HAMRI BAAT KAR DIYE GA HUM UNSE BOL DEGE BUT NEXT DAY PUCHA TU DELL CUSTOMER NE RESPONSE HI NHI DIYA MY WHOLE DAY IS WASTE ** YOUR CUSTOMER CARE IS JOKE MAN IS TOTALLY MAD I HAVE VISTED 10:30 AM BECAUSE MY OFFICE WORK IS ALREADY LATE 2 DAYS AND LAPTOP IS ON BLACK SCREEN ( BEACUSE WINDOWS IS CRASH) AND THEN I HAVE PAID FOR WINDOWS $25 and then ONE NEW PROBLEM IS MY MICROSOFT OFFICE 365 IS NOT WORKING ( THE PRODUCT IS ALREADY INSTALLED ON ANOTHER DEVICE) SO MAINE KISSE SE PTA KIYA USNE BATYA KI TUMHARI ID HAI MICROSOFT WALI WOH MOTHER BORAD SE CONNECT HUTI ABH MOTHER BOARD CHANGE HU GYI TU WOH ACCOUNT NHI WORK KAREGA ABH ( THE PRODUCT IS ALREADY INSTALLED ON ANOTHER DEVICE). DELL CUSTOMER SERVICE IS VERY BAD IS JOKE AND I HAVE REMEMBER NAME IS ANOOP, RITU BATWA, PRAJAKATA SAWANT, ANIKET BANSODE they are called Dell | Technical Support .
SIR OR MAM PLEASE REVIEW THIS AND thing is that MAI DELL KA LAPTOP PURCHASE NA HI KARTA EXPERIENCE IS -1 STAR VERY BAD.