Delivery wrong product

Name of Complainant Surya Prakash pandey
Date of ComplaintApril 18, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Surya Prakash pandey:

Dear sir,

I have order Product Toshiba basics 2TB usb 3.0 portable external hard but I received wrong product and said return product on 14.04.2021.i request you to collect this wrong product I am not interested now
I have attached snap shot of received product wrong product and invoice it’s product related photo of correct product which I was order
Now as customer care if I book same product I will  have to pay 5900 as 600 rupees extra which I was suppose to get in 5300 refer current price attachement. aklo refer price old price attachement
My question is that I have book same product in 5300 but you send wrong product and now for your mistake I have to pay extra .
While receiving for wrong I have to give to but still wrong product then whose mistake is this
If this is situation  I will  not order single order from amazon
This is really wrong

Image Uploaded by Surya Prakash pandey:

Delivery wrong product

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