Delivery of Wrong Items

Name of Complainant Kalyan Dhall
Date of ComplaintAugust 11, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Kalyan Dhall:

In response to an E-Commerce website offer from ‘BESTDEALZ’, I had placed an order for 4 Nos. Gents Shorts, XXL size, priced at Rs. 899/=.
The above order was delivered on 9th August 2023 by ‘AMAZON Shipping’ AWB # 326568584517 and cash of Rs. 899/= collected from me.
The Seller details mentioned on the packet are as follows :
Ship from : BESTDEALZ, Invoice # GDL1471 dated 05-08-2023, item type – 2 Assorted Garments

The packet was opened by me yesterday morning and I found that instead for the 4 Nos. Gents Shorts that I had ordered, the seller has wrongly sent 2 Nos. Jeans full Pants. Also, no copy of seller’s Sales Invoice could be found inside the packet.
I am unable to reach out to the seller to resolve the above mentioned issue.

Image Uploaded by Kalyan Dhall:

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