Delivery of broken item and disrespecting staff.

Name of Complainant SUMER SINGH
Date of ComplaintJanuary 2, 2021
Name(s) of companies complained against
Category of complaint Health & Beauty
Permanent link of complaint Right click to copy link
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Text of Complaint by SUMER SINGH:

Dear consumer court,

Please help me,

Order ID- 171-6224082-5045924

Order date- 28 DEC 2020

Order total- Rs 1302.00

Product- Makeup Revolution Revolution Forever Flawless Decadent, Multicolor, 19 g

Payment- Via Debit card.

I hv ordered a makeup palette on 28th December.
On delivery I found out it was sent in a giant box big enough to store a 5-10 kg item,
And this product was size of a pencil box.
On opening i found out the mirror inside was broken from corner,
So i lodged a complaint and they told me to wait for 2 days i guess,
And today on asking the update,
Some guy named MOHD. from ur specialist team was disrespecting me on the chat.
So pls look into this.!!

Pls find the attached invoice
Along with pictures of the product.

Image Uploaded by SUMER SINGH:

Delivery of broken item and disrespecting staff.

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