Delivery of an inferior item instead of the ordered proper one

Name of Complainant ΘΕΟΧΑΡΗΣ ΠΑΠΑΝΑΓΙΩΤΟΥ
Date of ComplaintMay 17, 2023
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link
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Text of Complaint by ΘΕΟΧΑΡΗΣ ΠΑΠΑΝΑΓΙΩΤΟΥ:

On May 9, 2023 I received a confirmation from confirm@zenmasstt.com for my order of 2 magnetic mobile sleeves for the amount of 33 euros without shipping and handling.

Today I received the package from the courier company ACS and paid the 33 euros.
But when I opened the package, I found a simple samsung mini charger!!!!!!!!!!!!

Since you appear as the sender with
VAT 131330260 (real number as shown by the VIES-check)
VAT BG-131330260 is correct.

GEOPOST БЪЛГАРИЯ – ЕООД
кв. Горубляне, str. “Абагар” No. 22, Sofia City Logistic Park, Administтивна сграда ет.5 обл.СОФИЯ, gr.СОФИЯ 1138.

I invite you to explain to me, today, here and now, what has happened.
Who is the impostor?
Obviously you have all the details of this inferior product you sent!!

Papanagiotou Theocharis
Email : hpapanag50@gmail.com

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Delivery of an inferior item instead of the ordered proper one

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