| Name of Complainant | |
| Date of Complaint | July 27, 2025 |
| Name(s) of companies complained against | Swiggy Instamart |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hi,
I have ordered 3 items worth Rs. 850 . Have emailed you more than 3 times but to no avail. Resolve the issue and refund my money.
Order details are as below:
1 Krispy Kreme – 159 rs
1 Eat Better Company – Assorted Dry Fruit Laddoos – 355 rs
1 Whole Truth 71% Dark Chocolate – 318 rs
Handling fees – 17.58 rs
The delivery executive came with some wrong items and showed it as delivered, the same items was listed on the second order that was not mine.
Thereby, I returned the order at the same time and raised a ticket on the App with the photos.
At the present, I do not have any items on me as I have not accepted the delivery, Neither have I received my Order or refund. Request you to resolve the issue and refund my money.
Regards,
Shitij Gakhar
gakhar.s@gmail.com
