Delivery and false commitment

Name of Complainant Rahul Ganotra
Date of ComplaintFebruary 22, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Rahul Ganotra:

  1. HI I HAVE BOUGHT A PRODUCT FROM AMAZON WHICH WAS SUPPOSED TO GET DELIVERY ON 19 BUT TILL YET NOT AS THEY GAVE GIVEN A FALSE PROMISES AND COMMITMENT .
    I HAVE CALLED AMAZON YESTERDAY AND IN FORMED THAT I HAVE TO GO OUT OFF STATION BUT I COULD NOT GO JUST BECAUSE OF AMAZON I HAVE TO CANCEL MY PLAN.
    Now I was talking to sumitra over the call and I told her to transfer the line to manager but she put in mute from her end and went blank and still I was there on call for 3 mins still I didn’t get connected so I have to disconnect it  I have all the call recording for all the agent I have spoken to

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Delivery and false commitment

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