Delivering the wrong product and not available to contact for a refund or replacement.

Name of Complainant Medha.K.M
Date of ComplaintNovember 18, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Medha.K.M:

I have ordered a laptop desk with led light and an a tray on 1/11/23 on precioushub.co with order number MEL8546 for an amount of Rs.2699.But the delivered product is a normal adjustable desk with no led lights or tray.The delivery package was also in a bad condition and it seems like a used one as it was not wrapped,just a desk put in a box and delivered.The website mentions about a return policy within 48 hours but gives no contact number or email to reach them.It does give a mail id rathorpreeti764@gmail.com.But any mail to this id gives back a self generated message that the order has been delivered.Kindly help me track down this website for a refund or replacement with the right product.

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Delivering the wrong product and not available to contact for a refund or replacement.

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