Delivered wrong product

Name of Complainant Avinash
Date of ComplaintFebruary 17, 2019
Name(s) of companies complained against
Category of complaint Medical
Permanent link of complaint Right click to copy link
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Text of Complaint by Avinash:

I ordered a Glucometer but i received a copper water bottle. The courier person refused to accept return or return the money i paid on delivery and told me that the refund will be initiated by customer care. They actually attached a second invoice which in fact belongs to the person who ordered the copper water bottle. Even after calling customer care multiple times, all they promised is a return request. I am getting messages from the courier service saying return will be initiated today, but no one comes nor calls. I ordered for a COD, paid money to the courier guy and opened the courier in front of him. As i said he rejected to return the money or take the product. My Order id OR1631SEA-001A, the product which is wrongly delivered,, its order id as per 2nd invoice is OR0914SEA-001A. The delivery guys contact number is 7358094062

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Delivered wrong product

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