| Name of Complainant | |
| Date of Complaint | November 18, 2022 |
| Name(s) of companies complained against | Flipkart |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I purchased ifb 7kg top load automatic washing machine from Flipkart on 8th November.
They delivered on 9th November.
Installation guys come on 12th November for installation but when he opened the Article it was damage.
I create return request on 13th and Flipkart shows it will closed on 16th November but still no response from their sides and whenever i called them, CCE guys telling me you will get call back and we will resolve this within 24 hrs but no response from them. Now the closed my ticket with remarks – Resolved. Meanwhile i didn’t get any call or resolution from their sides.
Again when i called them they told it shows resolved because it is exceeded tat so automatically it is closed.
Dear Annuranjan,
Sincere apologies for the inconvenience caused to you. Please share your complaint id or your mobile number so we can further assist you. Moreover, do write us a mail at [email protected], also you can call us on (customer care number 08045845678, 08069545678) or Chat option via cb.ifbsupport.com in case any assistance is required. We will be glad to assist you.
Regards
IFB APPLIANCES