Deletion of Documents

Name of Complainant Rajat Kashyap
Date of ComplaintAugust 17, 2023
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Rajat Kashyap:

Yesterday I uninstalled my WhatsApp for some reason and again installed and logged in but all the downloaded photos and documents were automatically deleted from File Explorer. Also the backup folder named as mgstore……. was also deleted automatically just by uninstalling WhatsApp.
What kind of File Explorer do OnePlus provide.
I request you to kindly provide any solution for backing up of all the documents and photos coz those were very important for my work.

Image Uploaded by Rajat Kashyap:

Deletion of Documents

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