| Name of Complainant | |
| Date of Complaint | December 28, 2023 |
| Name(s) of companies complained against | Melbet Casino |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Dear moderator,
more than 5 days have already passed and still no resolution to my request for withdrawal, and I find that it greatly exceeds the deadlines you indicate for the means of deposit and withdrawal.
Since no concrete answer and no deadline indicated which I find abnormal since until all the other transactions have been made within very respectable deadlines via the same operator.
And after many email to info-en@melbet.com , I got the same answer :
Dear Customer,
Unfortunately, your request is still being processed, as our specialists are waiting for the report from your payment system.
Please note that we cannot speed up the process, since it depends on your payment system response. We apologize for the inconvenience.
You will be notified immediately once we receive any update regarding your issue.
Best regards
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