Delay of return a defective product

Name of Complainant Richu Suresh
Date of ComplaintJuly 18, 2023
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link
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Text of Complaint by Richu Suresh:

I am writing to you today to express my dissatisfaction with the delay in returning a product I ordered from Flipkart. I placed the order on June 29, 2023, and the product was delivered to me on July 3, 2023. However, the product was defective, so I requested a return on July 3, 2023.I have been waiting for the return pickup for over 15 days now, and I have not received any updates from Flipkart. I have called customer support multiple times, but I have been given the same response each time: “The return pickup has been scheduled, and you will receive an email confirmation when it is picked up. “I am very frustrated with the lack of action from Flipkart. I have already been without the product for over two weeks, and I am starting to get worried that I will never receive a refund. I would appreciate it if you could look into this matter and expedite the return process. I have attached a copy of my order confirmation and return request for your reference.

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