Delay in Pickup of the product

Name of Complainant Rahul
Date of ComplaintAugust 25, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Rahul:

I am writing to express my deep concern and disappointment regarding the delay in the pickup of my order, which was scheduled for pickup on 21st August 2023. It is with regret that I inform you that the product has not been picked up yet, and despite my previous attempts to address this issue with your support agents, I have yet to receive a satisfactory resolution.

Order Details:
Order Number: OD328724667550989100
Product: world wear footwear man
Pickup Date: 21st August 2023

I have been a loyal Flipkart customer for several years, and I have always valued the convenience and reliability of your services. However, the current situation has left me feeling frustrated and inconvenienced. The delay in the pickup has disrupted my plans and has caused unnecessary stress.

I have made multiple attempts to reach out to your customer support agents and pick up agent via phone calls and online chat, but the responses I have received have been unsatisfactory. The lack of clear communication and resolution has only added to my dissatisfaction. I understand that unforeseen circumstances can sometimes lead to delays, but I believe that customers deserve timely updates and a proactive approach to resolving such issues.

I kindly request that you take immediate action to rectify this situation. I expect a prompt pickup of the product and a clear communication regarding the new pickup schedule. Additionally, I would appreciate it if you could provide a viable explanation for the delay and steps taken to prevent such issues in the future.

I value the relationship I have with Flipkart and hope that this matter can be resolved swiftly and to my satisfaction. I trust that you will take this matter seriously and ensure that I, as a customer, am treated with the respect and consideration that I deserve.

Image Uploaded by Rahul:

Delay in Pickup of the product

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