delay in order and damaged product , promised cash back not paid to me

Name of Complainant Nitesh Yadav
Date of ComplaintDecember 23, 2020
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Nitesh Yadav:

I am one of your happy customer but now I am not satisfied with your
services.

I have Placed an Order #[[#]]# OD220166821960470000 ON DATED 8 Nov,2020 . but
they have not delivered yet and it got cancelled itself as per my
information . after I got a call from flipkart and they have informed me
that your product is damaged that why it got canceled itself . So place a
fresh order and whatever amount difference between this will be paid by
flipcart so I have placed another order which order number is
OD220321493348969000 and today is the delivery date and delivery guy asking
for difference money . and he says difference amount would be given to
you after 48 hours in your wallet as a gift card .

But I do not want a gift card , I want you to provide me the product as the
amount on which we placed an order in the last amount .

on 1st of December I received order OD220321493348969000 and I got e-mail from Flipkart Grievance that different amount would be paid to me in bank amount and difference amount is 4000 but till now I have not received any money in my account and I have made several of call to customer care about it and no solution till today and it been about 18 days.

Kindly solve this problem by today

 

Regards

Nitesh Yadav

Ph – 9467906022

 

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delay in order and damaged product , promised cash back not paid to me

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