Delay in Getting Excess Payment Refund from Airtel

Name of Complainant Piyush Saxena
Date of ComplaintApril 14, 2019
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link
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Text of Complaint by Piyush Saxena:

I made excess payment of Rs 95579.59 on 23/12/18.
Immediately I made complaint to Airtel & reversal Request was submitted.
Airtel kept telling that payment reversal made & same be credited to my account.
Despite regular reminder,said payment not credited to my account for 2 Months.
Finally,I got payment after almost 70 days on 06/03/19.
No specific reason given by Airtelfor delay & same lead to my severe mental Agony & also loss of interest for such delay.
Airtel denying for giving specific reason for delay .
I want to seek compensation from Airtel for such casual approach.

Image Uploaded by Piyush Saxena:

Delay in Getting Excess Payment Refund from Airtel

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