| Name of Complainant | |
| Date of Complaint | May 4, 2023 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
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I am having problems with Wifi as it has lost access to internet.So I registered a complaint on Airtel Thanks App on 26 April around 3 PM. I had scheduled the visit on 27 Apr 9-10 am .But I had received no input from Airtel service provider. I am getting really frustrated by this disgusting service from them. Daily I call to Customer Care 4 times and they say that your complaint will be resolved within 4 working hours or by today but no action taken from that day, today it is 3 May almost 8 days still no response from their end. I am out of words after this disgusting service from their end and assume myself fool as they are just consoling but taking no action. You can see how many times I have called customer.Even if I call today they will ask me to wait and have patience but here I am out of patience. Even when I am asking them to remove their broadband and return my money back they say that it is prepaid and no refund will be given .I am unable to think what should I do with this useless box and my pack is active and money is deducting from that they know that problem is there and I am unable to access internet then also.Plss solve this issue and I want compensation for this 8 days of irritation and my money …
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