Delay in delivery of product from Amazon

Name of Complainant Vishnu Vardhan Pasupuleti
Date of ComplaintMarch 17, 2024
Name(s) of companies complained against
Category of complaint Health & Beauty
Permanent link of complaint Right click to copy link
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Text of Complaint by Vishnu Vardhan Pasupuleti:

I ordered a product from Amazon on 16/04/2024. While ordering I got multiple options about the delivery date. I have selected the fast delivery option with a delivery fee of 120rs which clearly shows the delivery will be done between 8am-12pm on 17/03/2024.

I can see the product is out for delivery and it reached the destination already. But till now the delivery person didn’t come and deliver the product.

Amazon is clearly making the customers fools by giving false promises like the fast delivery and one day delivery. But in reality the delivery is not happening and I was trying to escalate it to the customer care of Amazon. Literally I can’t see any help option or contact numbers below the order details.

Image Uploaded by Vishnu Vardhan Pasupuleti:

Delay in delivery of product from Amazon

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