Delay in delivery caused shipment damaged

Name of Complainant Girish Rohra
Date of ComplaintMarch 26, 2023
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link
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Text of Complaint by Girish Rohra:

I have shipped Mangoes on 16th March’23 from Mumbai to Ahmedabad. Estimated delivery time was 20th March’23. It reached Destination hub on 18th but was not delivered. I have raised a ticket and was constantly escalating it to support executive daily. It only got delivered on 25th March’23. The mangoes got overriped and cannot be eaten. Shipment is 5 days delay which had caused the damage. It had impacted my GOODWILL and loss of 3176₹. I need my refund. AWB NO. TDSP0315220653. Ticket no. 159370. I have a video as well, but unable to upload here. I have shared it with my support executive Sahil Bajaj

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