Delay in cancelling Airtel broadband service

Name of Complainant Ezekiel Lincoln
Date of ComplaintApril 25, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Ezekiel Lincoln:

This is with regard to my Airtel Broadband and fixed line connection # 080 4152 3214.

I had the service for over 4 months.
I currently have 40mbps speed and have been waiting to get an upgrade to atleast 100mbps. However, the new fibre technology is not available in my locality as confirmed by the Airtel technical team.
Airtel is not cancelling and charging me every month.
Please arrange to cancel/deactivate the services as I need high speed internet for my work related video calls and HD streaming.

Image Uploaded by Ezekiel Lincoln:

Delay in cancelling Airtel broadband service

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