Delay in Broadband connection shifting.

Name of Complainant Md Nisar Ashraf
Date of ComplaintSeptember 19, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Md Nisar Ashraf:

My order id is 919162386 and my request no. is 136716708.
I raised a request regarding shifting of my broadband connection on 6th September 2021 . But my connection is still not shifted after 9 days of raising the request. I called customer care everyday and they kept me saying same thing that they have escalated the case and my connection will be shifted by the end of the day but it’s still not shifted.
And not even a single technician have visited on my address till date.
This is causing me problem in my online classes and in prepration of my exam.

I have also already paid ₹3500/- for 6 months plan and not using the internet from 10 days.

My request is that shift my connection asap.

Image Uploaded by Md Nisar Ashraf:

Delay in Broadband connection shifting.

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