| Name of Complainant | |
| Date of Complaint | July 10, 2021 |
| Name(s) of companies complained against | Amazon India |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Ecr@amazon.in
Ref: Order date 22-Jun-2021 Order # 403-6768530-6331565
11:20 AM
Dear Team, I regret to say that I have a order my mobile dated on 22/06/2021 order I’d:403-6768530-6331565403-6768530-6331565, intially the dead mobile was sent to me where mobile was hanging issue and mobile were not getting on properly, display doesn
Nodalofficer@sbicard.com
Re: [Interaction Id:1-105421999174] Re: Interaction Id- 1-82547404196 Credit Limit Increase / Requested but not increased
2/18/2021
No preview is available.
Customercare@sbicard.com
Re: Credit Limit Increase / Requested but not increased
2/14/2021
Dear Team, I have provided my financial documents,on that basis I wish and requested to increase the limit without any applicable charges. If you can’t able to set or increase the limit on my existing card,that I will stop using the dbi card and wil
Customercare@sbicard.com
Re: Interaction Id- 1-82547404196 Credit Limit Increase / Requested but not increased
2/13/2021
Dear Team, Kindly find my attached form 16 and review my limit assigned on my credit card,and further Request you to increase the assigned Limit. Regards, Vipin Kumar Mob:9304207986
Pepperfry
Re: Invoice for Order: 306874225 Dreamer Orthopedic 8 Inch King Size HR Foam & Cooling Memory Foam Mattress by Springtek
1/16/2021
Dear Team, Kindly revert on urgent basis,since I have purchased the product in 0 cost emi during payment at merchant site,but here bank has billed whole amount in the statement and asking for full payment in the bill generated. So kindly share me th
Pepperfry
Re: Order Placed: Your order 306857755 for Ryouta King Size Bed W… has been confirmed
1/16/2021
Dear Team, Kindly revert on urgent basis,since I have purchased the product in 0 cost emi during payment at merchant site,but here bank has billed whole amount in the statement and asking for full payment in the bill generated. So kindly share me th
BALAN
Re: APPLICATION FORM-VIPIN KUMAR..RLOS ID- R-01661123-L
1/12/2021
Dear All, It’s Taking too much time, kindly update the status of my loan application. Decision is still pending. Regards, Vipin Kumar
BALAN
Re: APPLICATION FORM-VIPIN KUMAR..RLOS ID- R-01661123-L
1/11/2021
Dear Team, I have uploaded all the required documents in said link. Kindly update the status. Regards, Vipin Kumar
BALAN
Re: APPLICATION FORM-VIPIN KUMAR..RLOS ID- R-01661123-L
1/9/2021
Dear Team, Kindly check and confirm, I have uploaded all the required documents as guided. Kindly confirm the status. Regards, Vipin Kumar
Pepperfry
Re: Order Placed: Your order 306857755 for Ryouta King Size Bed W… has been confirmed
1/9/2021
Dear Team, I have purchased this product in emi for 12 month with Axis Bank credit card,but still I am getting the message and call from bank to convert the transaction in emi. So kindly confirm the status of transaction with detail of emi which is se
Ref: Order date 22-Jun-2021 Order # 403-6768530-6331565
VIPIN KUMAR
Ecr@amazon.in
Sat 7/10/2021 11:20 AM
Dear Team,
I regret to say that I have a order my mobile dated on 22/06/2021 order I’d:403-6768530-6331565403-6768530-6331565, intially the dead mobile was sent to me where mobile was hanging issue and mobile were not getting on properly, display doesn’t come,I can say this was completely defective mobile, further I raise the concern to your Amazon,than you have arranged for inspection of my mobile,but the technician has not visited to my address and uploaded the fake report by own without visiting,further when the replacement was issued,the delivery agent had can to my address but had not given the new replacement mobile reason stated that the earlier mobile is in opened condition,and mobile was dead and getting hanged,
I have reported this incident immediately to customer care agent dated on 08/07/2021,and the executive has promised me that the replacement will get delivered on same date evening but the same was not done,again I have re-registered my complain dated on 09/07/21 and the customer care agent had assured that the replacement mobile will get delivered without any further investigation and questions by delivery agent maximum by 09 pm yesterday,which also failed,now when I m going through Amazon portal,I found that replacement return to seller without informing to me or any update to Amazon care.
This is a prepaid delivery,where I paid but I m chasing for this for more than 15 days.
Now I need my replacement without any further argument by today.
Or if you are failed to deliver the replacement than I need the whole amount paid including all the promotion and discount applied, because there is no problem from my end,even you one of the team leader has accepted that there is completely mistake done from Amazon in not delivering the Quality product initially and later on not able to deliver the replacement of mobile because of no proper communication with delivery agent, now the price gone up,and I need my mobile than why I will pay higher than what I paid initially and since there is no mistake from consumer end.
So either you replace my mobile or refund the complete amount including all bank discount and promotion applied on this order.
