| Name of Complainant | |
| Date of Complaint | April 23, 2023 |
| Name(s) of companies complained against | Flipkart |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Purchased Motorola mobile phone, phone was defective. Flipkart technician check and confirmed the same. It had 4 to 6 issues. Return request raised but product was never delivered. On 15th April and 17 April got call from their concern department they said the product is with deliver boy and promised to deliver on 18th April but it never happened. Customer care team has accepted that they are at fault by they cannot provided that refunds as ticket is raised to concern team which is not ready to resolve the issue. Every other day promise that they have raised the issue, but no resolution is provided. No reply to email. Only getting ticket number
Ticket number raised on 18th IN23041813062134651170(She accepted that they are at fault and should have provided the return product.
21th April IN23042021352965496140 (She confirm the return was cancelled from logistic department as they had damaged the product.
23TH APRIL in23042022352395496410 , He also confirmed that Flipkart is at fault, and it is not in his hand to refund the product and advised to wait for 48 hours.
Flipkart is good at this as the days p
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