Name of Complainant	Pankaj yadav
Date of Complaint	March 1, 2024
Name(s) of companies complained against	Wakefit
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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I am writing to express my extreme dissatisfaction with the quality of service and product received from your company. It has been over two months since I reported an issue with the new sofa set I purchased, and despite multiple follow-ups, the matter remains unresolved.

The sofa set I received has been plagued with defects from the beginning, making it unusable and a complete waste of money. Despite my efforts to reach out to your customer service team and seek assistance, I have encountered nothing but delays and excuses.

I find it utterly unacceptable that a company of your reputation would fail to address such a glaring issue in a timely manner. The lack of accountability and disregard for customer satisfaction displayed in this situation is appalling.

I demand immediate action to rectify this situation. I expect a replacement for the defective sofa set to be arranged without any further delays. Additionally, I request compensation for the inconvenience and frustration caused by this ordeal.

If this matter is not resolved to my satisfaction, I will have no choice but to escalate it further and seek legal recourse.

I trust that you will treat this matter with the urgency and seriousness it deserves.

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