Defective product by Google pixel

Name of Complainant Kochurani James
Date of ComplaintNovember 6, 2023
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Kochurani James:

I purchased the product (google pixel 6A) in the month of February 2023. The camera of the product stopped working within one month of usage. The product got serviced and it took 10 days to deliver the product. However, within one week of using the repaired product, the camera stopped working yet again. Now despite reporting the same defect twice, Google is neither willing to replace the product nor willing to give a spare phone during the service period. They are also denying warranty to the product. This is grave injustice to the customer and causing unnecessary hardship and trouble at the cost of a product that has manufacturing defect.

Image Uploaded by Kochurani James:

Defective product by Google pixel

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