| Name of Complainant | |
| Date of Complaint | February 21, 2022 |
| Name(s) of companies complained against | Eureka Forbes |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have purchased Eureka Bravo Vaccum cleaner in Madurai, TamilNadu, India on 27th Nov 2021. The sales man said that they are direct distributers. So by believing in the brand name I purchased the product.
Now, when I checked the box I can see that this was more than one year old manufactured product and having abnormal heat issue. So I checked with the distributer to provide me this year new product but I didn’t received any proper update from them. I contacted the Eureka Forbes customer care directly but still they are just telling me that they will get approval and send new replace product. Now its been more than 2 months but still no response.
I would like to get the replacement of a new product with recent manufacturing date or I need the refund.
Customer ID: 6001875644
Sales Order No.: 6000392676
Payment reference No.: 62245043
