Defective Product at Purchase

Name of Complainant Sharayu Makhwan
Date of ComplaintJuly 14, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Sharayu Makhwan:

I bought 2 AC’s for my home one of them was defective as they said the out door AC fan is broken during Installation , when asked for replacement of the Product was been told Lloyds does not have replacement policy even though its defective can only repair , they said the fan is not available as of now so have to wait till it gets available its been 15 days already , when asked said might take couple of months even possible . Gave complaint over phone , via Email still no resolution
no help

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