| Name of Complainant | |
| Date of Complaint | September 27, 2022 |
| Name(s) of companies complained against | Flipkart |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Order ID OD225971692812935000 Received my product on 14 SEPTEMBER 2022 and installation completed on 18/09/2022 after installation the same day I am facing display fluctuation problem means I received a defective COOCAA TV where the TV DISPLAY was not work properly with a screen Initiated for a replacement/return immediately but the replacement was never done…. Upon constant follow-ups I was told that the technician will visit and check and then any actions will be taken for replacement/refund/return….the technician never visited and they confirmed that the TV is not defective and they will replace the item…for replacement, a delivery person came to us only when I told them I will not available to the specific time/date and they canceled the replacement without any reason… it been a week now… I am constantly following up…. The customer service executives just hang up the call telling us that they will transfer the call to a senior…they are only telling us that my problem will be resolved soon each time without any action or result.
Not expected this from Flipkart…
My money is stuck and got a defective TV…. Looks like Flipkart is harassing consumers with their bad service once their product is defective …
I want this issue to be escalated and I want my refund.
