Name of Complainant	Yash Rana
Date of Complaint	May 18, 2022
Name(s) of companies complained against	Amazon
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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So I ordered this device on 06 of May 2022 for 39 thousand and it came on 11 of May so 1st thing I saw was the box the box was poorly taped . I opened the phone and I saw that the display of the device was defective it had bight line on bottom right corner of the display . I contacted Amazon and they said that they cannot exchange it so they will refund but 8,800 rs will be transferred to your Amazon pay balance which *cannot be transferred anywhere* so my money will be stuck in Amazon pay
Spending 39000 on a phone and getting defective device is already very disappointed but don’t getting a replacement is more problematic pls check this issue and pls help me
order number is 171-3549323-9189164 pls help me resolve this issue

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