Defective Mobile phone

Name of Complainant Amlan Kundu
Date of ComplaintJanuary 25, 2023
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Amlan Kundu:

I purchased an Realme C35 mobile phone from Flipkart on 30.08.2022. From starting days The Mobile had over heating issue. As per Flipkart policy I made return request within 7days of receipt the mobile but 3 times their service engineer visited for checking the mobile and every time they ignored my problem and told mobile is okay. After that I visited 2 times Realme service center to solve the problem. From last 1 month mobile battery drained out within 1 hour. I again visited Service center and they told battery damaged. Now I had to surrender my phone to Realme service center for 12-15 days and they will replace the battery.

In the meantime I searched another mobile in Flipkart Website by exchange my phone. But my Flipkart website displayed your mobile IMEI no is not valid.
I want to get back my product price because Flipkart send me a defective product and denied to exchange .

Image Uploaded by Amlan Kundu:

Defective Mobile phone

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