Defective mobile phone

Name of Complainant Sumit Kumar Sahoo
Date of ComplaintMay 23, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Sumit Kumar Sahoo:

I bought a poco x2 from flipkart.After some usage i found that phone has got heating issues die to which phone lags a lot and very low screen on time for battery charged. When i asked the service centre they say it as a ui issue.when i enquired poco x2 users said that they are getting enough battery backup and no heating issue and that it is a defective peice but after some usage suddenly the phone lost its back camera when i got into service centre the repaired it and said that its a mother board issue. And then i got that it is defective piece as within warranty period if mother board issue arises then there must be manufacturing defect and now also im getting same problem very low battery backup,heating issues and now they are saying same ui issues.I am student and due to this issues im unable to use it for my online classes and unable to use its smart sevices

Image Uploaded by Sumit Kumar Sahoo:

Defective mobile phone

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