Name of Complainant	Saurabh Satwani
Date of Complaint	April 22, 2023
Name(s) of companies complained against	LG Electonics
Category of complaint	Electronic Appliances
Permanent link of complaint	Right click to copy link
Share your complaint on social media for wider reach

Hello Team,
I purchased 3 LG ACs from Croma which were installed on 15th March 2023. All the three ACs are non operational, they show a low refrigerant code error CH38 in 30 mins and stop working.

I have been complaining at various levels for this at LG customer care support but it has been 40 days and I haven’t been provided a solution yet.
I have also brought this issue in notice of Area Heads but they are denying for any faults and as of now no repairs are been provided.
Since it comes with a full one year warranty I am requesting a complete refund of three ACs.

Image Uploaded by Saurabh Satwani: