| Name of Complainant | |
| Date of Complaint | January 23, 2019 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Airtel just sends an sms that 23/- will be deducted if the number is not recharged within the outgoing validity period. Airtel should note that it is a critical matter and should at least provide option to customer to opt out of this option. Other service providers way ahead in this context. Blidnly deducting money from customer a/c is just not fair. Even after I notified this through customer care and they did not even lodge the complaint on my behalf. I am sure airtel going to loose customers if they dont stop this practice.
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