Name of Complainant | |
Date of Complaint | August 10, 2019 |
Name(s) of companies complained against | Airtel |
Category of complaint | Mobile Phone |
Permanent link of complaint | Right click to copy link |
Share your complaint on social media for wider reach | |
Hi this is Vamshi here.8975566054 is my mobile number
This is regarding a complaint from 8th of August 2019. Airtel unlawfully debited my money without notifying me. I have done a recharge of 35 rupees from my Airtel app on 8th of August 2019 at 10.04 pm and I got a message for the same stating that the recharge was successful. But where as today I noticed that the balance was also deducted from my main account which is 35 rupees. When I approcahed the customer care they were like it’s a rechrge done by you through your account at 9.45 pm. When I had done the recharge what whag was the need for me to do a recharge again?
And even if I had done a message I haven any message to confirm the same. I have got all the message hsitiry from Airtel since the past 1 month. I checked it again to be sure. This is a very wrong and unlawful method of extracting money from the customers. Shame on you Airtel!
The matter isn’t about 35 rupees. The matter is about the cheating which youre doing.
Thanks,
Vamshi
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