Deduction of money for services which were not requested

Name of Complainant PINKY DEV
Date of ComplaintMay 23, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by PINKY DEV:

I am an Idea user and since they merge with Vodafone, I am getting SMS from different numbers which says the service i requested has been activated.. This has happened before too, and each time some amount of money is being deducted. And I can assure you, I neither requested nor given permission for such “services”. The latest one is given below:

“Hi! We have received & are processing your request for service How to videos. Just sit back & relax, you will receive a confirmation within 2 hours.”

“Hello! Your How to videos is activated. Amount charged is Rs 7.00 /- for 1Day. Renewal charge is Rs 49.00@1Week. To deactivate, SMS STOP to 155223. Set your favorite Song as Callertune, click bit.ly/Songct .For more songs, dial 1234 (Tollfree). PLAY cricket contests & WIN Rs100 COUPON.Click bit.ly/3l7an2Z Your balance is Rs.6.20/-”

Of course, I deactivated when I saw them in the morning. I hope I’ll not be subjected to this kind of harassment in the future.

 

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Deduction of money for services which were not requested

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