Deduction of data and change of plan automatically by Airtel

Name of Complainant Ishwar Singh Dhami
Date of ComplaintMay 6, 2020
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link
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Text of Complaint by Ishwar Singh Dhami:

I would like to tell u that I am using Airtel no 9716854194 postpaid connection. I would like to tell you that I switch to Airtel because they were giving us a corporate plan for us as I am working as a defence employee…

The plan they told us was Rs 199/monthly.
Last to last month they automatically switch our plan to 249 without taking permission from us and after a month they again showing an option to switch to the plan of 199 and I switch to it.
I have 223 GB data on my phone which I have lost..
My complaint is regarding loss of my data which I saved from many months.
Your department didn’t asked me before switching my plan from 199 to 249 then I why u have taken my whole data when I switch again to my previous plan.
It’s your mistake not mine.
I just want the answer why should I suffer because of your mistake..
You ppl used to say thay we r ur valuable customer n such bullshit services u r giving to us, due to which we e suffering.
I need an explanation on this.
And I need my whole data which I have lost.

Image Uploaded by Ishwar Singh Dhami:

Deduction of data and change of plan automatically by Airtel

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