Deduction of balance even i did not started any service

Name of Complainant Ash
Date of ComplaintDecember 13, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Ash:

I receive message as ‘Hello!
Thank you for using VIDEO,
You have been charged Rs. 15
Your balance is Rs. 3.12’. But i did not use any video or anything

Image Uploaded by Ash:

Deduction of balance even i did not started any service

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