Deduction of amount 2 times even though the vehicle passed only once

Name of Complainant Hardik Mehta
Date of ComplaintDecember 6, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Hardik Mehta:

My car was passed through the IRB Boriach toll plaza on 28th October for single journey but the amount has been deducted for return journey too.

I have complained to indusind bank through email and customer care number but they are telling that transaction I’d are same. I have even send screenshot of the transaction but they are just telling that provide separate ids. That also given but they are just continuing telling that same transaction IDs and not even helping to resolve the matter
Customer care executives also telling to send email only.

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