Deduction for cellphone i never received

Name of Complainant Charles
Date of ComplaintApril 17, 2024
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Charles:

an amount of R199 was deducted from my savings account on the 15 April 2024 for an cellphone contract.
I tried to contact the them on 0315828352 and email them at support@productshop.co.za, but there is no reply the number font even ring.
What must i do in a case like this? cause i cat even dispute it at the bank.

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Deduction for cellphone i never received

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