Deducting my mobile balance without authorisation

Name of Complainant Amit Patel
Date of ComplaintApril 25, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Amit Patel:

I’ve been receiving messages of money deduction from April 16 & 19  2021. The message is coming from VZ-ViCMS. deductions have been made from my mobile balance without my authorization. I’ve tried contacting Vi customer executives but they are denying such a claim. They are telling me that there is no value-added service activated and they have not deducted my balance. Kindly look into the matter and take strict action against Vi.

Toal 175 rs deducted from my account.

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Deducting my mobile balance without authorisation

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