Deducting money from balance amount

Name of Complainant	Ramya
Date of Complaint	June 19, 2021
Name(s) of companies complained against	Vodfone
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Text of Complaint by Ramya:

I didn’t even download anything but they are taking away my balance for nothing.. How could this happen!? I need to stop it

Image Uploaded by Ramya:

Consumer Complaints Court