Deducted Money Without OTP/PIN

Name of Complainant Priya Ranjan Nayak
Date of ComplaintMay 4, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Priya Ranjan Nayak:

Rs.199.00 has been spent via my Debit Card at AMAZON INDIA CYBS SI on April 09 2023, without any PIN/OTP. Details : by debit card OTHPOS309909348687AMAZON INDIA CYBS SI 0422409200 . Kindly look into this issue and please inform and refund me if this transaction is not legitimate. Today, I got a message that “Dear Customer, Payment of Rs 199.00 for Amazon for e-mandate SiHubId WQoNPwWNF0 could not be processed successfully.” But, I have no e-mandate in Amazon.

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