Deduct rs 3463/- , cancelled the ticket and not refund the amount

Name of Complainant Bidhubhusan Das
Date of ComplaintMarch 28, 2022
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link
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Text of Complaint by Bidhubhusan Das:

I book a ticket from mumbai to bhubaneswar through trave look having reference ID:685993955and after deduct money from my credit card they deny that due to server issue we cant book your tickets
The deduction amount will be refunded within seven working days, I try to follow the given contact no they also saying the same you will get the amount after seven days. Means they don’t say directly that we dont pay when i call the trave look they say me the same . You will get your amount within seven days.

Image Uploaded by Bidhubhusan Das:

Deduct rs 3463/- , cancelled the ticket and not refund the amount

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