| Name of Complainant | |
| Date of Complaint | September 27, 2018 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Corruption |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hi I’m a Airtel user and has been using this number for a long time . In sep 2019 (9 and 18) Airtel have reduced 20 rupees two times from my account in the name of prim zone . First I sent msg to customer care regarding my stop service and the msg came back as no service active. When I called the customer care people they explained that there is some content download which comes under prime zone . And they said it’s s game . I have not downloaded a game for a year actually .
when I asked for a refund they said they couldn’t do the refund . Why take 20 rupees when I didn’t use any game or service that to two times in a month. I’m not blaming customer care executives . It’s the network which is very atrocious . Try to do the refund ASAP
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