Debited my account twice

Name of Complainant Krishna Kumar
Date of ComplaintJune 7, 2020
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Krishna Kumar:

Dear team,

I have just recharge my Jio plan by using Amazon UPI. My first transaction reference Id 015913770099/Reliance/Citi/jio@citiba. My recharge has done successfully against this transaction But my account debited again (one more time) my second transaction reference Id 015913470072/Reliance/Citi/jio@citiba. And I did not receive any message regarding my second transaction. So i request to you please return my extra money into my account.

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Debited my account twice

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