| Name of Complainant | |
| Date of Complaint | September 28, 2024 |
| Name(s) of companies complained against | Fire boult |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have made payment on 05.09.24 through super.money app for purchasing fire boltt smart watch product from the fire boltt official site.The payment gateway is savex.rzp@icici and the amount debited from my bank account. But the order not placed. I made complaint through mail to super.money support mail id & fireboult customer care mail id for refund the amount. But till date (18.09.24) amount not returned…….
Image Uploaded by Saravanakumar:
Subject: Complaint Regarding Non-Receipt of Order #2024253260946
Dear Fire-Boltt Support Team,
I am writing to inform you that I have not yet received my order with the following details:
Order Number: 2024253260946
Product: Fire-Lens Dune Smart Glasses | Wireless Bluetooth (Aero Black)
Order Date: [Insert the date of order confirmation if available]
Shipping Address: Nashik, Maharashtra
The order confirmation shows that the payment of ₹2,374.07 was successfully made via PayU, but the product has not been delivered yet.
Kindly look into this issue and provide me with an update on the current status or expected delivery date of my order.
Thank you for your assistance.
Best regards,
Suraj Sangle
Email: suraj……@gmail.com