debit order I asked to be cancelled of 6k and inconsistencies in contract which I asked to be cancelled

Name of Complainant Mathabo M
Date of ComplaintJanuary 26, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Mathabo M:

this company will call you and make false promises then get you to sign a contract that shows inconsistencies and I have asked them numerous times to be transparent and they said I should ignore some of the additional costs because they don’t pertain to me now after asking them to cancel my debit order they have not done so

they have taken 6k for a service that’s not even been rendered ! Even when asked to reduce the 6k they lied to me !

they ignore my emails for over two weeks and never answer calls

I am upset and have asked for legal advise the customer service has full ignored me their employees are not truthful

I want my money back !! this is an unethical company .

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debit order I asked to be cancelled of 6k and inconsistencies in contract which I asked to be cancelled

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