Deactivation of SIM

Name of Complainant Arjun singh
Date of ComplaintMay 26, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Arjun singh:

I had ported my vodafone number 9873022961 to airtel last year. In march vodafone suddenly raised overdue amount of rs 498 and asked to pay amount otherwise sim will be closed. I asked for detailed bill but they did not send. Later on 4th may i got sms from airtel to pay the overdue amount otherwise the sim will be deactivated. I asked airtel also to give me bill so that i can see the how the overdue is raised after long time. But airtel also didnot replied to that. I have mail proof for that. The  on 21st may morning, airtel closed my sim without any reminder or just warning. Amid this lockdown i was shocked on this harsh step by airtel. I contacted customer care but no one provided me any satisfactory reply. I went airtel store and they asked me to pay overdue amount to vodafone and then the number will be activated. I paid the amount to vodafone and share the transaction detail with airtel store employee. Today when i asked airtel store they are saying now that go and contact vodafone because they have closed that. No body is giving exact and authentic statement. I am totally disappointed by airtel action of closing sim amid this lockdown. I suffered a lot due to this. I am mentally harassed by airtel now. My alternate number is 9716932602.

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Deactivation of SIM

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